Cookie and Privacy Policy

Introduction

When you visit our website or use our app, Renserierne.dk, information is collected about you to provide our services and optimize your user experience. We do not display ads on our website or app, but we do use tracking to analyze sales and improve functionality. If you do not want information to be collected, you can delete your cookies (see instructions) and refrain from further use of the website and app.

Cookies

The website uses “cookies”, which are text files stored on your computer, mobile phone, or similar device to recognize it, remember settings, perform statistics, and optimize our services. Cookies cannot contain harmful code such as viruses.

You can delete or block cookies by following these instructions: minecookies.org/cookiehandtering

Please note that deleting or blocking cookies may cause certain website functions to become unavailable.

We only use tracking via Google Analytics to analyze sales patterns. This data is used solely to improve our service.

Personal Information

General

To provide our services, we collect and process personal data when you use our app or website. This includes both the information you provide yourself and technical data related to your usage.

Information We Collect

We collect the following types of information:

• Personal Information: Name, address, email, telephone number, and credit card information required to complete your order.
• Technical Data: Firebase is used to track any errors (crashes) in the app to improve stability and user experience.

Purpose

The collected information is used for the following purposes:

• To provide our service, including pickup and delivery of cleaned textiles.
• To contact you regarding your order or support inquiries.
• To ensure stable operation and improve user experience through error handling (Firebase).
• To analyze sales patterns and optimize our services (Google Analytics).

Data Processors

We use the following external services to process data:

• Google Analytics: For analyzing sales patterns via our website.
• Firebase: To track technical errors in the app.

These providers process data on our behalf and are not permitted to use it for their own purposes.

Security

We have implemented technical and organizational measures to protect your data against accidental or unlawful access, disclosure, loss, or misuse.

User Rights

You have the right to:

• Gain insight into the personal information we have about you.
• Have your information corrected or deleted if it is incorrect or no longer necessary.
• Request the deletion of your profile.

If you wish to delete your profile or have any questions regarding your data, please contact us at info@renserierne.dk.

Contact

For any inquiries about this privacy policy or how we handle your data, feel free to reach out to us at info@renserierne.dk or via our contact page.